FAQ's
Embarking on a web design project can sometimes be overwhelming and scary. I am your partner in this process and I will work with you to make sure we successfully complete the project.
You might still have a few questions........I have answers! Here are some of the most common questions clients ask. Read through the FAQ, and if you are still not sure about how all of this works give me a shout out!
A domain name is your unique address on the internet. For example www.yourcompanyname.com
A web host is a business that provides storage on their servers for your files. They also provide the internet connectivity so your website displays. If you have an existing host, no problem, we can work with that. If you need to find one we can make some recommendations.
Creating a website is hard work, so we need your help. To keep the project on track and going smoothly we will need certain things from you. We will outline these in detail once we get going but some of the important things might include: existing domain and password information, social media information, website assets (logo files, image files, content).
In WordPress there are a few ways to start building a website. Entirely from scratch , To find a theme (which is like a template) and make changes, or to use an existing theme as is.
Are you using a theme, customizing a theme or designing from scratch A theme is a a type of template that has the entire layout done information is plugged in and then it is customized to meet the needs of your business.
Yes, we use them! Plugins are a way to customize or extend the features of a WordPress website. It allows us to use chunks of code that developers have already written and tested. Developers update their plugins often so that they play nice with other plugins and themes. Some examples of plugins that we use: Yoast SEO, Nnja & Gravity Forms, W3 Total Cache, Mail-Chimp to name a few. If you have a heck of a bunch of extra cash laying around we would be happy to write a custom plugin for you, but we really prefer to use the ones that are out there already!
YES YES YES. These days more and more users are going to find you from their mobile devices. If your website doesn’t load or look nice on their phones and tables they are not going to hang around. So we make sure that whatever we deliver to you is Responsive and Mobile friendly.
You get full access to your website. We provide you with everything that you need to access your site, it is yours and you are paying for it.
Search Engine Optimization (SEO) is the process of structuring and updating your site so that search engines and customers can find you through search. WordPress is already very SEO friendly, and we make sure that you are setup properly for basic on-page optimization & Google Analytics. If you require more in depth SEO, we offer analysis, strategies and consulting for that.
They sure can, which is why it is important for us to make sure we migrate your website properly. We will take great care that URL’s are mapped and you don’t have broken links for starters.
Well you need a marketing plan, a good UVP (unique value proposition), good content, a few good Calls to Action. We can build you a site, make sure that content is on your website and setup SEO but it is up to you to convert your customers. But you need to know your business and communicate this to us.
see plugins
This is up to you, we set everything up and train you so you can manage it entirely. We think you would prefer to run your business and let us handle all this for you. But hey it is your decision.
Yes and No. It depends on what you want, how we plan it out and where you want to end up. Let us know what your budget is and what you need and we can map out a plan.
We will provide you with the training needed for you to maintain and update your website. We also provide support and maintenance packages
No, we are upfront with all our costs for website launch, maintenance and SEO. Keep in mind though that if you make major changes and additions beyond the initial signed contract we reserve the right to cancel the contract and rewrite a new one to reflect the additions you are requesting. Don’t worry if you start pushing the limit we will let you know.